Privacy policy and terms.How we handle your data.
Our privacy policy, terms and compliance documents. The regulatory disclosures below apply to every Nilos service.
Policies and terms.The texts that govern our service.
Privacy policyHow we collect, use and protect personal dataPrivacyLegal noticeWho publishes this website, our entities and registrationsNoticePolicies and disclosuresComplaints handling and prohibited activitiesPoliciesSubmit a complaintThe complaint form and our complaints emailComplaintsTerms and conditions, CanadaNilos Canada Ltd terms (PDF)TermsTerms and conditions, FranceCustomer agreement for France (PDF)Terms
Compliance documents.What we ask for, and what we refuse.
Conditions générales d'utilisationWebsite terms of use, in FrenchDocumentLegal notice (compliance documents)The legal notice as filed in our compliance documentsDocumentPrivacy policy for the Nilos applicationHow the Nilos application processes personal dataDocumentProhibited industriesIndustries we do not onboard or pay forDocumentProhibited jurisdictionsJurisdictions we do not onboard or pay forDocumentSource of funds and source of wealthThe documents we accept as proofDocument
Regulatory disclosures
Nilos Canada Ltd is registered with FINTRAC as a money services business, registration number C100000178. EU accounts are provided through Modulr Finance B.V., an electronic money institution authorised by De Nederlandsche Bank. Nilos is not a bank.
Our legal notice lists each Nilos entity and its registration.
Contact
Send privacy requests to dataprotection@nilos.io. Send complaints to complaints@nilos.io. Law enforcement and FIU requests go to compliance@nilos.io.
Licences and client fundsare on our compliance page.
See which entity holds which licence, where client money sits and how onboarding works.